Privacy Policy

Last Updated: August 11, 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our services, including our website, SMS/MMS messaging program, and related communications. It also explains your privacy rights and how the law protects you.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Types of Data Collected

1.1 Personal Data

Name
Email address
Phone number (including for SMS/MMS communications)
Mailing address
Class registration details (for CPR/First Aid classes)
Any information provided via our “Contact Us” or other website forms
Any information you provide via SMS/MMS replies

1.2 Usage Data

Collected automatically when using our website or mobile-accessible services.

1.3 SMS/MMS Registration Data

If you opt in to receive SMS or MMS messages from Inspirational Home Care LLC, we may collect:

Your mobile phone number
Date/time of opt-in
Message delivery and interaction history
Any responses you send to us

2. Use of Your Personal Data

We use your data to:

Provide and maintain our services
Manage your account or class registration
Send appointment reminders, schedule confirmations, and service updates via SMS/MMS
Send CPR/First Aid class updates and confirmations
Provide marketing communications (only with your consent)
Respond to inquiries and customer support requests
Comply with legal obligations

3. SMS/MMS Program Terms

3.1 Consent to Receive Messages

By providing your mobile phone number and opting in, you consent to receive recurring SMS or MMS messages from Inspirational Home Care LLC.

Message frequency may vary
Message and data rates may apply
Consent is not required as a condition of purchasing goods or services

3.2 Opt-Out Instructions

You may opt out at any time by:

Replying “STOP” to any message
Contacting us directly at 317-523-0438

After opting out, you may receive one final confirmation message.

3.3 Help & Support

To request help, reply “HELP” to any message or contact:
Email: LaTasha.Reed@Inspirationalhc.com
Phone: 317-523-0438

3.4 Data Retention for SMS/MMS

We retain SMS/MMS-related data only as long as necessary to fulfill the purposes described in this policy or comply with legal obligations. Limited records may be kept to honor opt-out requests.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies as described in our main policy.

5. Sharing of Your Information

We may share information:

With service providers who help deliver our website, messaging, or scheduling services
As required by law or legal process
During business transfers as described in the original policy

6. Security of Your Data

We implement reasonable safeguards to protect your data but cannot guarantee 100% security.

7. Children's Privacy

We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this policy and will notify you of changes as described in our original policy.

9. Contact Us

If you have any questions about this Privacy Policy or our SMS/MMS practices:
Inspirational Home Care LLC
Email: LaTasha.Reed@inspirationalhc.com
Phone: 317-523-0438